FAQs

Arden Luxe is a Nairobi-based fine gold jewelry brand offering earrings, necklaces, bracelets and bangles designed for refined styling, effortless confidence and everyday presence. Every piece is chosen with intention.

Arden Luxe is based in Nairobi, Kenya with countrywide delivery available across Kenya.

Every piece in our collection is curated with a single standard , would the woman who deserves the best wear this every day? If yes, it made the collection. Not loud. Never ordinary. Chosen with intention.

Aurum | First Radiance is the debut collection from Arden Luxe. 14 pieces: earrings, necklaces, bracelets and bangles, each chosen with intention and designed for everyday wear.

All Arden Luxe pieces are crafted from 18k gold-plated stainless steel. Hypoallergenic, durable and designed for daily wear.

Our pieces are 18k gold-plated over stainless steel — not solid gold. This allows us to offer premium quality gold jewelry at accessible prices without compromising on finish or durability.

With proper care your Arden Luxe pieces are designed to maintain their finish and beauty over time. Avoid contact with water, perfume and harsh chemicals to extend the life of your pieces.

• Remove before showering or swimming
• Avoid contact with perfume
• Store in a dry place
• Wipe with a soft dry cloth
• Keep away from harsh chemicals
  
  

Browse our collection at ardenluxe.com add your chosen piece to cart and checkout securely. We accept M-Pesa and card payments.

Yes. Message us directly on WhatsApp and our team will assist you with your order.

We accept M-Pesa, Visa and Mastercard through our secure payment gateway.

Orders can be cancelled before dispatch. Contact us immediately at hello@ardenluxe.com if you need to cancel.

Yes. We offer countrywide delivery across Kenya.

Nairobi: 1-2 business days Rest of Kenya: 2-5 business days

Shipping costs are calculated at checkout based on your location.

Once dispatched you will receive a confirmation email with your tracking details.

Due to the nature of jewelry and for hygiene reasons we do not accept returns or exchanges.If your order arrives damaged please contact us within 48 hours with your order number and clear photos. We will arrange a replacement or refund where appropriate.

Email: hello@ardenluxe.com WhatsApp: +254 142 443 744 Instagram: @arden.luxe_ Website: ardenluxe.com
We aim to respond to all enquiries within 24 hours.